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Immediate Guidance

What to Do First When a Death Occurs

A calm first-hour checklist for deaths at home, in a facility, or away from home.

When a death occurs, the right first step depends on the location and circumstances. For an unexpected death or immediate emergency, call 911. For an expected death under hospice or medical care, follow the provider’s instructions. Then call Blair-Mazzarella Funeral Home at (718) 282-1164.

You do not need every answer before calling

Share your name, phone number, the name of the person who died, the current location, and which hospital, hospice, care facility, medical professional, or public authority is involved. The funeral director will explain what information is needed next.

Locate a few helpful records

When possible, find identification, preplanning records, cemetery information, military discharge papers, and basic biographical information. Do not delay the first call while searching for documents.

Choose one family contact

Ask one person to communicate with the funeral home and one person to update relatives. Clear roles can reduce repeated calls and prevent conflicting information.

Read the complete What to Do When a Death Occurs guide.

General information: This article does not replace situation-specific guidance from a funeral director or qualified professional.
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Call for immediate assistance, ask a funeral director a question, or begin a thoughtful preplanning conversation.